Help with redeem error

Discussion in 'Off-Topic Lounge' started by Rede, Jul 28, 2010.

  1. Rede

    Rede Active Member

    Jun 28, 2010
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    When I redeem a code it says to me that


    pings failureType5002 customerMessageAn unknown error has occurred cancel-purchase-batch set-prefs preferred-audio-format256
     
  2. RttaM

    RttaM Well-Known Member

    Jan 12, 2010
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    Tried searching in Google, and that's completely original. Call up Apple Support in the morning.
     
  3. Rede

    Rede Active Member

    Jun 28, 2010
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    Okay, can it be that my memory is full?
    Because I just redeemed one but when I try
    mayb the biggest one then that comes.
     
  4. freedog

    freedog Well-Known Member

    Mar 11, 2009
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    Another member is complaining about getting a strange error in the promo code section so you may not be alone.
     
  5. Rede

    Rede Active Member

    Jun 28, 2010
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    Oh, it's annoying. Should I give a call to apple?
     
  6. Big Albie

    Big Albie Well-Known Member

    Feb 12, 2009
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    Casual gamer/marketing dude
    San Francisco, California
    That's a new one. Have you tried re-plugging the code back in or checking your purchase history to see if it appears there?
     
  7. Rede

    Rede Active Member

    Jun 28, 2010
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    And I tried one pm code what was already used,
    and that only ask my password then I put it and
    wait then it download and there didn't came that another code thing. So I look do it downloads but no. So I put it again then it says that error thing. Weird, is this something hacking things to get my password? ;(
     
  8. Big Albie

    Big Albie Well-Known Member

    Feb 12, 2009
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    Casual gamer/marketing dude
    San Francisco, California
    I don't think it's a hacking problem. It sounds more like a technical issue on Apple's side. Give it a little time and try again to see what happens.
     
  9. Rede

    Rede Active Member

    Jun 28, 2010
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    Okay. Then I'll give it time. But it's kinda weird because one code worked for me but yoga and voice morph didn't. I have 29 gb gone of 32 gb so I have still memory.
     
  10. 1-800-APL-CARE

    (It could also be that your memory is full)
     
  11. Rede

    Rede Active Member

    Jun 28, 2010
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    I'm pretty sure that it's not full
     
  12. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
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    Australia, mate!
    Promo code or iTunes card?
     
  13. Rede

    Rede Active Member

    Jun 28, 2010
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    Pm code
     
  14. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
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    Australia, mate!
    Are you sure the code is valid?
     
  15. Rede

    Rede Active Member

    Jun 28, 2010
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    Yes.
     
  16. camihq

    camihq Well-Known Member

    May 2, 2010
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    Finland
    It says to me too that. Weird. It comes pm code of wristbreaker I just won it.
     
  17. MidianGTX

    MidianGTX Well-Known Member

    Jun 16, 2009
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    Since when were people abbreviating "promo"? Using an existing and common forum abbreviation too.
     
  18. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
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    Australia, mate!
    I've always thought "PM" stood for personal/private message.
     
  19. d1

    d1 Well-Known Member

    Sep 19, 2009
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    I was wondering the same thing while reading through the thread..

    I guess 'lol' will soon be 'll' or simply, 'L'. Gee, can't wait.
     
  20. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
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    Australia, mate!
    Well, in Australia, we have a sporting stadium called the Melbourne Cricket Ground. It was abbreviated to the MCG, and now, we're so lazy that we're just calling it the 'G.
     

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