Separate names with a comma.
And you didn't answer his question at all...go into specifics on how he can improve his business model instead of reiterating that your feelings...
I think the $5.99 loss in revenue is worth it not to have to deal with an entitled, impossible to please customer.
make sure to use the word 'freemium' a lot.
If I never hear the word 'freemium' again, it will be too soon. I bet some marketing guys actually got up and hi-fived each other when they...